英语接电话的常用表达

1.在总机接电话

●Hello，International Hotel，Can I help you?
  您好!这里是国际饭店。我能为您做些什么?

●Good morning，Pacific Ltd.，May I help you?
  早上好!这里是太平洋有限公司。我能为您做些什么?

●Good evening，Xinhua Industries，May I help you?
  晚上好!这里是新华实业公司。我能为您做些什么?

2.在办公室或家中接电话

●Hello，Hope Jewett speaking.
  您好!我是霍普·朱厄特。

●Good morning，Mrs. Abbot here.
上午好!我是艾博特夫人。

●Good afternoon，After Sales Service.
下午好!这里是售后服务处。

●Good evening，ABC Company,  Accounting Department.
晚上好!这里是ABC公司会计部。

3.自报号码

●Hello，9753743.
  您好!这里是9753743。

●Good morning，6584.
  早上好!这里是6584。

4.询问对方是谁

●Who shall I say is calling?
  您是哪位?

●Who's calling her?
  您是哪位?

●May I ask who's calling?
  请问，您是哪位?

●Can I have your name, please
  请问，您是哪位?

●Who's calling，please?
  请问，您是哪位?

●Who's speaking, please?
  请问，您是哪位?

5.叫对方稍候

●One moment, please. I'll see if he's free.
  请等会儿，我去看看他现在是否有空。

●Just a moment, please. I'll call her.
  请稍等会儿。我去叫她。

●Hold on, please. I'll get him for you.
  您等一下，我去找他。

●Hold the line, please. He'll be with you right away.
  请稍候，他马上就来了。

●Please hold the line. She'll be here in a minute.
  请稍候，她马上就来。

●Please hold on. She's coming now.
  您等会儿，她来了。

●The line's engaged. Will you please hold on?
  线路很忙，您可否稍等一下?

●She is speaking on the other line. Will you hold?
  她正打电话，您稍等一会儿，可以吗?

6.告诉对方愿意插转电话或电话已接通

●I'll put you through to the President.
  我来为您接总裁电话。

●I'll connect you with the Manager.
  我来为您接经理电话。

●I'll put you through.
  我来为您接通。

●It's ringing for you.
  你的电话已接通。

●You're through. Go ahead.
  您的电话已接通了，请讲。